Start Strong with our BPO services.

From startups to enterprises, we can help you setup your contact support no matter the size! Our BPO services create efficient support centers in the heart of the Philippines.

With over 36 years of combined BPO experience, we specialize in optimizing call center operations, providing expert staffing, comprehensive training, and more. Our track record includes successful partnerships with major brands like Swann Communications, Uniden, and TechSmith, testament to our effective blend of people-centric culture and operational excellence."

Let us help you

Our Culture

We are a unique outsourcing and business services partner. What makes us different from the rest? We always put our people first!

We recruit the best and cultivate a culture they love, fueling their passion and expertise. We believe that  a positive and nurturing work environment translates to a high performing team.

With over 36 years of combined BPO experience, we specialize in optimizing call center operations, providing expert staffing, comprehensive training, and more. Our track record includes successful partnerships with major brands like Swann Communications, Uniden, and TechSmith, testament to our effective blend of people-centric culture and operational excellence."

How we can help

Customer Service

We can help you build and manage, efficient, responsive, and professional support service team, tailored to fit your customer's needs.

Get great customer service and technical support teams of any size. Find out how we can help your customers better.

Technical Support

Our team specializes in handling various complex technical support issues from computer H&S, CCTV, Audio/video systems to video editing software.

Chat & Email Support

Optimize customer engagement with our Chat and Email Support services. Our highly skilled team delivers efficient and personalized assistance through real-time chat and timely email responses.

Back-Office Services

We handle data management and administrative tasks, helping you focus on your main business.

Let us help you

Staffing Services

We help you ensure that your operations workforce is at an optimal level, at all times!

Why choose us?

Global experience

Benefit from our extensive experience and industry knowledge, ensuring top-notch solutions tailored to your needs.

We have the agility to handle your different business requirements, offering targeted solutions based on your customer needs, and a commitment to your success.

Quality for value

Our dedication to quality ensures that every product and service we deliver surpasses expectations, providing value and satisfaction to our clients.

Client-centric Approach

We thrive when you succeed. Whether it's seizing opportunities, resolving queues, moderating content, or optimizing scalability, we're ready to assist. Our commitment ensures a smoother collaboration than any other company you've encountered.

High standards

We set the bar high for ourselves, delivering products and services that meet the strictest standards of quality. Our commitment to excellence guarantees that you receive nothing but the best.

Dedicated Team

Work with a dedicated team that thrives on job satisfaction. Our people love what they do, and that passion translates into exceptional outcomes for you.

High-touch Management

We offer strong team support with focused management. Our Team Leaders manage a smaller group of agents, allowing for more personalized attention compared to the larger teams typically handled in the industry.

We’ve helped them

We've partnered with many household brand names and delivered high quality service.

Happy clients

Don't just take our word for it – hear it directly from our clients

Jason Carrington

"I highly recommend Southern Experts for any BPO or consulting needs in the Philippines. During the 10 years of utilizing services provided by Mei and Ted I always found them to be highly professional, responsive and accountable, with a focus on continuous improvement. Through Mei and Ted’s management the BPO was able to successfully handle inbound call volumes of around 40,000 calls per month with extremely high customer satisfaction levels. This enabled our business to focus on product innovation and logistics without the worry and cost associated with customer service, saving us millions of dollars every year"

Anna Claudio

I cannot express how impressed I am with the exceptional service provided by Southern Experts. Their team goes above and beyond to understand our unique hiring needs and consistently delivers top-tier candidates. From the initial consultation to the final placement, the professionalism and dedication exhibited them set them apart in the industry. They've not just filled positions; they've contributed to the success and growth of our team. Trustworthy, efficient, and results driven!

Contact us

Our team of experts is ready to provide quality assistance and find the best solutions for you. We strive to respond promptly to ensure the best service. Don’t hesitate to reach out. We look forward to hearing from you soon.